A Quality Environment

The BID will propose and promote the adoption and delivery of public realm and street management improvements to create and maintain a district which is more attractive and experiential for visitors, residents and employees.

Pillar 3 – A quality environment

It will provide additional street management services in partnership with the local authority and explore innovative approaches to create a cleaner, safer and more welcoming place for visitors, employees and residents. This will include enhanced security to tackle anti-social behaviour and street crime.

The BID will be the leading voice on the future of the street environment and public space, proposing and promoting public realm, environmental and transport management projects which it will deliver in partnership with the Council, Transport for London and private companies.

A quality streetscape is essential for the area to attract businesses, retain staff, appeal to residents and enhance the visitor experience. Well-managed streets will be an integral part of our commitment to delivering a world-class destination.

The BID will focus businesses support for the environmental and community investment ambitions of the local authority, through practical measures to respond to the climate emergency and deliver social impact. The BID will build on the ambitious ESG targets set by Cadogan and its commitment to becoming net-zero by 2030.

The BID will;

  • Propose and promote the adoption and delivery of public realm and street management improvements to create and maintain a district which is more attractive for customers to visit, residents to live in, and employees to work in
  • Define and promote public realm projects that can be delivered and will enhance the Road, the area and business performance. The BID will work with the local authority, TfL and businesses to bring forward ideas for better paving, more appropriate street furniture; new Legible London signage to guide people; and increase green spaces and wellbeing hotspots for residents, employees and visitors to relax
  • Provide additional street management services in partnership with the local authority. These could include enhanced cleansing to make the area look and feel more cared for; a larger, more visible and more coordinated security presence to help everyone feel safer; a greater emphasis on managing anti-social behaviour, tackling street crime and theft from shops. The BID will explore with partners, including RB Kensington and Chelsea and the Police on a range of innovative approaches, such as greater coordination of CCTV, to create a cleaner, safer and more welcoming district for visitors, employees and residents
  • Employ and extend the uniformed ‘Ambassador’ service as a public face of the BID. Their core services will encompass customer service, the provision of information, event management, monitoring the street environment, helping to manage anti-social behaviour, working with the Police to reduce crime, providing an additional presence to enhance visitor wellbeing, and generally supporting the statutory services in maintaining the quality of the street environment
  • Comment on proposed developments and on proposed changes to local planning policy and licencing regulations to ensure they support the delivery of the agreed strategy
  • Explore options for appropriate digital infrastructure to support the growth of businesses on King’s Road and retain London and national competitiveness
  • Be a catalyst and local business focus for environmental matters within the context of the local authority climate emergency plans and as Britain heads towards a net-zero carbon economy, contributing to and building on Cadogan’s Chelsea 2030 sustainability strategy

Together these improvements will help local businesses to grow by making our shopping area more attractive and welcoming to visitors, employees and local residents, so that they visit more often and spend more time in our shops and restaurants. We will work closely throughout with local residents to thoroughly understand their views and ensure that proposed changes also enhance their experience, while seeking to mitigate potentially negative impacts.

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